May Hero Products

activate any of these products and earn points!

Earn Airtime for every Hero Products activated.

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1 Point = R1 Airtime. Points awarded per successful activation.
Terms & Conditions apply.

Now that your customer has purchased a NASTY Hero Product... 

WHAT'S NEXT?

STEP 1

Ask the customer to use their phone to scan the QR code on the packaging box .

STEP 2

Help the customer to enter the hidden PIN, found in the inside top flap of the box​.

STEP 3

Guide the customer to sign up and ensure they enter your phone number as the Referral Code.​

STEP 4

The customer will receive an OTP on their mobile phone. Ask them to share it with you.​

STEP 5

At the same time, you will receive a message by LEXI asking you to enter the customer's OTP code​.

STEP 6

All set! Your points have been successfully collected!​

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FREQUENTLY ASKED QUESTIONS

1. How does the Point System work? 

You earn points for every successfully verified activation of a qualifying Hero Product. These points are cumulative, meaning they add up in your account over time. 

  • Conversion Rate: 1 Point = R1 worth of Airtime. 

2. What are "Hero Products"? 

Hero Products are the specific NASTY products eligible for rewards during a given month. These products are updated monthly. 


Note: Activations for products not listed as the current month’s "Heroes" are ineligible for points and airtime rewards.

3. Why do I need to stay in the WhatsApp Group? 

The NASTY Promoter Rewards WhatsApp group is our primary channel for updates. We post a new list of Hero Products every month. Staying in the group is essential to ensure you are promoting the correct products and earning rewards. 

4. How do I redeem my points? 

You can redeem your points for airtime through “Lexi”, the automated assistant. Once requested, the airtime is processed digitally and sent directly to the mobile number you used during registration. 

5. Which mobile networks are supported? 

We currently support airtime redemptions for: 

  • Vodacom South Africa 
  • MTN South Africa 
  • Telkom Mobile South Africa 
  • Cell C South Africa 

6. Is there a limit to how much I can earn? 

There is no cap on point collection or redemption. As long as your activations are genuine and meet our verification standards, you can earn unlimited points. 

7. Can I send my points to a friend? 

No. Rewards are non-transferable and strictly tied to your registered account. They cannot be exchanged for cash, traded with other users, or assigned to third parties. 

8. Who is Lexi, and how can she help me? 

Lexi is our automated assistant. She is authorized to provide: 

  • Real-time Point Balance 
  • Point Redemptions 

9. What if I need help with something else? 

Lexi cannot assist with technical support, device warranties, or manual prize claims. 

 

For these issues, please contact our official help support team at +1 (418) 431-1162. 

10. What should I do if my points appear to be calculated incorrectly? 

While Lexi is highly accurate, high volumes of simultaneous activations may occasionally cause processing delays or discrepancies. 

 

If you notice an error in your point tally, please report the issue to our support team via WhatsApp at +1 (418) 431-1162 . 

11. What should I do if Lexi does not send a confirmation message after a customer receives an OTP? 

If a confirmation message is not received following a successful OTP entry, please notify our support team immediately at +1 (418) 431-1162. In the event of a system-wide issue, we will notify the WhatsApp group to pause activations until the service is fully restored. 

12. What should I do if a customer does not receive an OTP, or if Lexi fails to send a confirmation message? 

If a customer fails to receive an OTP or Lexi does not provide an automated confirmation, please contact our support team immediately via WhatsApp at +1 (418) 431-1162. In the event of a suspected system-wide outage, we will issue a formal announcement in the NASTY Promoter Rewards group to halt all activations until the technical issue is resolved. 

13. What does the customer get for scanning and providing the OTP? 

Providing the OTP serves two main purposes for the consumer: 

  • Product Authentication: It gives the customer immediate peace of mind by verifying that their NASTY product is genuine and not a counterfeit. 
  • Consumer Rewards Tracking: It enters the customer into our consumer reward database. We randomly track and reward customers who have purchased NASTY products, giving them a chance to win exclusive prizes in the future.